What an Online Hater Really Wants From You

The near-universal adoption of smartphones and social media has fundamentally altered the science of handling customer complaints. The critics (“haters”) are not your problem, however… Ignoring them is. Read the full article at MarketingProfs

What an Online Hater Really Wants From You

from MarketingProfs Daily: Social Media http://ift.tt/1pzzUoJ

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