Monday, June 6, 2016

4 Easy Ways to Get Your Customers To Provide Case Studies


4 Easy Ways to Get Your Customers To Provide Case Studies


Case studies are a goldmine for businesses when it comes to sales.


In fact, according to the Content Marketing Institute and MarketingProfs 2016 B2B content marketing report, 65% of B2B companies say case studies are even more effective than blog posts, videos, infographics and other forms of content.


b2b content marketing report for provide case studies


They are the most believable marketing material out there. What can be more convincing than another customer vouching for a product or service you're about to buy (and not the company singing its own praises)?


Yet, as effective as these customer stories (or case studies) are, there's a common nagging challenge that many companies face when trying to create them: convincing customers to share their stories.


If customers refuse to share their experiences with your products, you won't get any case study to share. And that means you'll be missing out on all the goodies that can come from it.


Conversely, some clients don't see any problem getting featured in your case study. But others have different reasons why they wouldn't want to. They probably:



  • Don't want their competitors to see what they're doing.

  • Feel it's going to take too much of their time.

  • Think it's just not worth it.


Here are 4 simple tips to significantly boost your success rate in getting customers to agree to share their stories:


1. Start with your happiest customers


As William Faulkner said, “you must kill all your darlings” (for the greater good, of course).


While you might have customers who you would mostly love to feature in your case studies (maybe because they're Apple, Twitter, or some other giant enterprise), you need to first reach out to your most happy customers.


These are typically people who have voluntarily shared the happy moments they've had using your offerings. They either sent you some “your product rocks” emails, tweeted about how cool your company is, left some nice reviews or expressed their happiness in any way – without you having to ask them.


These types of customers are the easiest to convince. They are likely bite when you ask them to take a step further in showing their love for your product by getting interviewed for your case study.


That said, I'm definitely not saying you shouldn't reach out to the “Apples” and “Microsofts” in your customer base. In fact, if you can get them on board like Due.com did (below) – testimonials from Inc and Lifehacker – it'd be more convincing and prospects will love you for it:


happiest customers for provide case studies


But you get my point: reach out to your happiest customers first – even if they're not established companies. It won't cost you a thing.


See Kotton Grammer's example (below) – a testimonial from a make-up artist (not Microsoft):


happiest customers kg for provide case studies


2. Be smart with your timing


You want to ensure you reach out to your happy customers around the time they commended your offerings – which is when they're still excited about your product. At this point, they are most likely to take a step further to promote the awesome product that just solved their problem.


But what do you do in a case where you're not sure if you have happy customers – maybe because they've never said something nice to you about your offerings?


Do these three things:



  1. Reach out to customers that use your products and services regularly, have subscribed to your premium packages for a long time or have sent you referrals and find out why you seem to be their favorite vendor.

  2. Ask new customers the following questions after they use your product or service: (A) “Were we able to help solve your XYZ problem?” This question is mostly easy for them to answer than asking if they'll like to get featured in your case study right off the bat. If they say “yes”, you can then ask: (B) “Would you like to share your experience in our case study? It won't take too much of your time and you will gain (the benefits in my next point + other benefits you can think of).”

  3. Be on the lookout for customers who will voluntarily commend your business and ask if they would be interested in getting featured in a case study.


3. Treat it as a mutual opportunity


Let customers see your case studies as an opportunity that both they and you will benefit from.


Benefits here can include publicity – if you have a company website that gets lots of visitors or plan to promote your case studies in a way that will get more eyes on your customers' businesses. You can also point them to the opportunity they can get to have a major success they achieved on record for internal purposes.


For example, if the marketing manager of a company called ABC uses your product and increased the company's revenue by 200% through it, your case study would give her the opportunity to put that major success on record and get acknowledged in the organization as someone who brought that awesome achievement into the organization.


According to Dr. David Sirota who conducted a survey on over 4 million workers around the world, people want to be proud of their work and they want their achievements to be acknowledged. They also want to feel proud of what the organization as a whole achieves.


When you treat your case studies as an opportunity that both you and customers would enjoy, and not something that would stress them for nothing, they get to see all the benefits involved and mostly would not want to miss out.


Ayodeji Onibalusi of Effective Inbound Marketing puts it this way: “Many customers already think doing business with you is a favor they did, you should not make them feel like they're going to be doing you another favor by doing a case study”.


4. Don't take too much of your customer's time


One other thing that can hinder your customers from agreeing to be interviewed is time.


Every serious business person has something to get busy with. So if you're going to call them for a case study interview, let them know it won't take too much of their time – something along the lines of 30 minutes to 1.5 hours.


Wrap up


Truly, many of the customers you're going to reach out to for case studies might want to turn you down for various reasons. But if you follow the three steps above you'll significantly increase your odds for getting them to participate.


Guest Author: Victor Ijidola is a white paper and case study specialist. You can hire him to help you write case studies that will boost your sales. He runs Cases and White Papers and has been featured in top publications like Forbes, The Next Web and so on.


The post 4 Easy Ways to Get Your Customers To Provide Case Studies appeared first on Jeffbullas's Blog.






from Jeffbullas's Blog http://ift.tt/1ZrDXiU


rgh–

Make Money Online posting articles, videos like this
4 Easy Ways to Get Your Customers To Provide Case Studies

How to actually engage influencers on Facebook


Being the largest social media network in the world, Facebook is a natural choice when it comes to nurturing connections and building relationships with industry influencers.


Influencer reach is undeniable. It isn't the simple matter of getting popular people to talk about you. It is building relationships that lead to other relationships, and so on and so forth. This is both on the B2B and B2C end, and applicable regardless of industry.


So how to use Facebook for influencer outreach? Here are a few actionable ideas!


Research what works for your competitors


Any strategy starts with brainstorming and continues with competitor research which is supposed to improve and expand your initial ideas.


There are not many tools allowing for a competitive research on Facebook but here the two I am aware of…


BirdSong Analytics provides an indepth engagement report for any Facebook page you provide. My favorite part is day-of-the-week and time-of-the-day report showing time slots when your competitor's followers engage with them on Facebook:


birdsonganalytics-time


Another cool report here is the list of the competitor's posts sorted by engagement:


birdsonganalytics-list


Fanpage Karma is nnother great tool for Facebook competitor research: it shows the list of most engaged page supporters. These are people you may want to start building relationships with too:


fanpagekarma


For monitoring your own Facebook pages and different types of engagement, nothing comes close to Cyfe.


The beauty of the tool is that you can monitor several pages and various types of engagement metrics (likes, comments, views, etc.) within one Cyfe dashboard which is incredibly time-saving:


cyfe-setup


It's a good idea to set up the monitoring dashboard prior to starting your influencer campaign on Facebook to see the trend and estimate your growth.


Make influencers a part of the content


If you are doing Facebook marketing right, it is closely integrated into your content marketing. So the influencer marketing campaign should involve both too.


Including an influencer in an article is the most powerful way to engage anyone in sharing the piece. So why not make the influencers a direct part of the content to sweeten the deal? Ask them to contribute to posts, or link to their work in the text of a blog post.


Or do what so many others have found success doing and create an expert roundup post. Come up with a question that is relevant to your readers. Then ask various experts (i.e. influencers) to share their opinion on the matter.


Apart from an expert roundup, you can invite an influencer to:



  • Get interviewed on your blog

  • Appear in a Blab video or a podcast

  • Host an exclusive webinar for your customers (This could be a paid gig)


Here's a great example of an influencer interview as part of the main landing page:


example-of-interviews


Tool alert: SERPstat is a great way to come up with popular questions on any topic to engage more influencers.


Just type your core word, then click [Search suggestions] and from there [Only questions]


serpstat-questions


Once your article featuring an influencer goes live on your blog, make sure to share it on your Facebook page and tag the influencer(s).


Here's an example of the recent expert roundup I was featured in when posted to Facebook:


facebook-tagging-influencers


[I got both an email and a Facebook notification of this mention which is incredibly hard to miss. Additionally, I am getting a Facebook notification on each new comment on the post I am tagged in. This means I get reminded of this mention again and again and I am most likely to like, comment and share it]


A word on Facebook name tagging…


Now, since Facebook tagging is such a huge part of Facebook influencer marketing, let's clarify how it works:


To tag anyone on Facebook, use @ and then start typing their name until you see them in the drop-down:


facebook-tag


You won't be able to tag anyone on Facebook using a third-party app (like Hootsuite or Mavsocial). You'll need to share the post using Facebook interface.


You will only be able to tag a person if you are friends on Facebook. Most influencers have business pages on Facebook which you'll be able to tag instead:


fb2


I think it's a bug but you won't be able to tag a business page using the native Facebook mobile app: You'll have to share the post from desktop.


How are you engaging influencers on Facebook? Please share your tips!



How to actually engage influencers on Facebook

from Social – Search Engine Watch http://ift.tt/28fjqUC

via
rgh–

Saturday, June 4, 2016

Build Social Relationships With Influencer Marketing [Infographic]

Want to acquire new customers without breaking your budget? Consider influencer marketing. Here's what you need to know. Read the full article at MarketingProfs

Build Social Relationships With Influencer Marketing [Infographic]

from MarketingProfs Daily: Social Media http://ift.tt/1Puo8Yl

via


rgh–

Friday, June 3, 2016

#SocialSkim: Instagram Makes Biz Profiles Official, Plus 12 More Stories in This Week's Roundup

Social networks spent the week honing their core products and beefing up their ad prowess. Instagram officially introduced its long-rumored business features, and Twitter scrapped its buy buttons in what might (or not) be a big blow to social commerce. Read the full article at MarketingProfs

#SocialSkim: Instagram Makes Biz Profiles Official, Plus 12 More Stories in This Week's Roundup

from MarketingProfs Daily: Social Media http://ift.tt/1TNru5n

via


rgh–

Thursday, June 2, 2016

Japanese Media Responds to iBOT Relaunch


This Week in Realtime Media


Return of the iBOT


Back in the early 2000s, a stair-climbing wheelchair was created to provide greater vertical independence to people with disabilities. This “iBOT” was a collaboration between Dean Kamen's company DEKA and Johnson & Johnson, but lackluster sales prompted the wheelchair's discontinuation in 2009.


Fast forward seven years, and Toyota has taken Johnson & Johnson's place. The automaker recently struck a deal with Deka to develop the next generation of these motorized wheelchairs.


In looking at iBOTs of the past, many note its similarity to the Segway. In fact, #segway is one of the top hashtags to appear within the iBOT discussion on social media:



The similarities between the iBOT and Segway actually go beyond their appearance, as they were both founded by Dean Kamen. Therefore, it should come as no surprise that Segways are popping up in iBOT conversation.


Taking a look at who is driving the conversation, top tech media outlets (TechCrunch and Verge) have both released articles on the relaunch:



But it is the Japanese press that is gaining more traction. Translated using Zignal Enterprise, the above tweets in Japanese state:



Furthermore, Japan is the country with the second-largest mention volume in the world:



The high mention volume may be attributed to the fact that Japan is one of the world's largest technology hubs. Even more likely, it stems from Toyota being a Japanese manufacturer.


Regardless, the re-emergence of the iBOT illustrates how automakers are not just car companies anymore-they are mobility companies. Funding the next-generation iBOT demonstrates how Toyota is adapting to new business models to keep up with tech giants. As stated by chief executive of Toyota Motor North America James Lentz, “The reality is if we have the technology for vehicles, why not put it to other, better uses as well in society?”


Subscribe now to get the full This Week in Realtime Media delivered directly to your inbox. See you next week!






       


Japanese Media Responds to iBOT Relaunch

from Convince and Convert Blog: Social Media Strategy and Social Media Consulting http://ift.tt/1Ux2Jwz

via
rgh–

9 Simple Steps for Choosing the Perfect Name for Your Blog


9 Simple Steps for Choosing the Perfect Name for Your Blog


Whether it's your first day at school or a new job, there's something to be said for starting off on the right foot. Launching a new blog is no different.


Think about it – in the coming days, weeks and months, you'll be devoting hundreds of precious hours to this thing. You might as well give it all you've got right from the get-go, right?


This is where the value of a name comes into play.


Though you weren't physically around when your parents began brainstorming about what name to give you, odds are extremely high that there were a few conversations – some of them more heated than others, for certain – about the nominal identity you'd carry with you throughout the course of your life.


Eventually, time went on, and a name was chosen. Hopefully, their decision has served you well.


Likewise, a sizable portion of your blog's success or demise will come down to its name. Seeing as how this first step is so important, you'd think more writers would devote a greater amount of time to the brainstorming process.


Unfortunately, they don't.


The end result? Disaster domain names like this – www.speedofart.com.


Speed of Art screenshot for choosing the perfect name for your blog


Yup, that's the link to Speed of Art's official website. Pretty crazy stuff, huh? And yes – that's a real domain name, by the way. Feel free to give it a click, if you like.


So, if coming up with a unique, long-term name for your blog were as simple as a quick three-step process, everyone would be doing it.


Looking to launch a new blog or rebrand an existing one?


If so, commit now to making sure you discover the perfect name.


Though somewhat of a lengthy, painstaking process, by following each of the 9 steps below, you're sure to experience a light-bulb moment of sorts as the perfect blog name is found and a new blogging brand is built.


1. Explore your blog's many topics


To get things headed in the right direction, sit down with a pen and paper and consider the topics your new blog plans to cover. Write them down.


Though the general idea should be fairly easy to pinpoint, take things a step further, focusing on the specific, more intricate parts of what you'll be covering on your new blog.


This might seem silly, but jot down anything and everything that comes to mind. For example, if you're starting a website on recreational cycling, at least initially, you're likely to write down terms like bike, pedal, or helmet.


But here's the thing – don't limit your creativity when doing this activity. Keep going with terms like head tube, eleton, echelon, streamline, aerodynamics, etc.


Dig deeper.


As you write, it's likely that the majority of the words and phrases you write down won't work.


It doesn't matter.


The more you write, the more likely you are to spark a thought stream of blog-specific branding goodness.


Once a list of 10 to 20 items is created, circle the ones you feel could potentially work for your blog and cross off the rest of the bunch.


2. Hone in on your editorial tone


Next, take some time to think about the tone of your new blog.


While tone will certainly play a more important role when it comes time to start creating content, if there's a disconnect between the title of your blog and the content you're regularly producing, your readers will take notice.


With that in mind, how would you describe your blog's content? Is it smart and serious? Fun and light-hearted? What about simple and straightforward?


It doesn't matter – blogs of all tone types can succeed, but there needs to be threads of commonality running through the center of everything you and your blog do.


But You're Like Really Pretty screenshot for choosing the perfect name for your blog


You've already created a list of potential blog names. To go along with it, you're now crafting a secondary list of words that describe your new blog.


More than likely, these words won't make their way into the title of your blog, but what you're most concerned about is the feeling that your blog's new name transmits.


When all is said and done, does it align nicely with the list of descriptors you'll have made? If not, you haven't found the right fit and should keep going.


3. Focus 100% on your ideal reader


Have you ever read or seen Lewis Carroll's Alice In Wonderland? If so, you might recall the part where, deep in the heart of Wonderland, Cheshire Cat speaks to a lost and wandering Alice.


“Which road do I take?” asks Alice. “Where do you want to go?” responds Cheshire Cat. Uncertain of where she's headed, Cheshire Cat counsels Alice, saying, “If you don't know where you're going, any road will get you there.”


heshire Cat screenshot for choosing the perfect name for your blog


As crazy as it might sound, Cheshire Cat's words have a great deal to do with naming your blog.


No, you're not headed to any literal location, but attracting your ideal reader is definitely a kind of destination in its own right.


And here's the tricky part – unless this project involves the rebranding of a pre-existing blog, you can't be for certain as to the type of reader who will frequent your site.


That said, it's easy for you to know who you want to target. In fact, all you really need to do is consider a few of the following:



  • Demographic Makeup – Age, gender, geographic location, income level, education, etc.

  • Mode of Thinking – Personality type, attitude, values, lifestyle, etc.

  • Common Pain Points – How will your blog's content lend a helping hand?

  • Desired Action – Read, share, comment, purchase, etc.


More than anything, you're looking to ensure that your blog title resonates with what your ideal reader holds near and dear.


Clearly, the posts you publish will ultimately be what matters most, but a solid title and branding strategy will often be the thing that brings a new reader to your blog in the first place.


4. Research other blogs within the space


There's no plagiarism or editorial thievery, here.


Seriously, more than anything, you're on the hunt for creative inspiration. It just so happens that there are no finer hunting grounds than blogs within your specific niche.


Because of this, open up your laptop and read through your competitors' blog titles, taglines and even a post or two – there's nothing off limits.


PR-Squared screenshot for choosing the perfect name for your blog


It does you no good to mimic someone else's branding strategy, so don't think twice about it. What you need is something unique, memorable and on point with your end goal.


Thankfully, when your brain is tired of thinking and your hand of writing, some leisurely investigatory work might be just the thing you need to find the right name.


5. Begin working with a small list of potential titles


Having made it this far, you should have a couple of pages of notes. As is customary, there are probably a few scratches and scribbles you've included during the ideation process, but things probably look pretty good.


At this point, it's time to take your jumbled mess of notes and form some concrete ideas. Generally speaking, to get the ball rolling, you might try combining a few of the terms and characteristics you wrote down earlier.


If that doesn't work – and rarely is it that simple, to be honest – take something you've jotted down and work with it until you've created a word or phrase that's entirely unique to you.


And there's no need to limit yourself to the dictionary when coming up with a new name for your blog. Keep combining, inventing and discovering until you've created a miniature, more polished list of potential blog names.


Gothamist screenshot for choosing the perfect name for your blog


Struggling to get there?


Take a break. Forget about it. Spend time with friends and family or get outside and go on a walk.


Naming the blog you plan to work with for a great deal of time can be a heavy undertaking.


It's a labor of love.


Melissa Culbertson of BlogClarity.com put it best, saying, “It's a process of elimination and refinement.”


Be patient. Soon, an idea will stick.


6. Check for domain availability and conflict


Finally! You've made it!


Not only have you finalized a list of potential blog names, but you've chopped it down to size and have the most perfect, groundbreaking blog name the World Wide Web will have ever known!


With the heavy lifting now over, you're in the clear, right?


Wrong.


If only it were that simple …


Here's the thing about digital originality – with upwards of 3.17 billion people on the planet having regular access to the Internet, there's an incredibly high chance that you're not the first person to have thought of what you thought was a one-of-a-kind blog name.


As such, it's likely that the domain you'd need to launch your blog has already been taken. Keep your fingers crossed and check your domain name's availability here.


1&1 domain search screenshot for choosing the perfect name for your blog


Ideally, you'll want to scoop up a .com domain. However, if you're really attached to a name you've come up with and the .com domain isn't available, check to see if a .net domain is a possibility. You could even give a new topic, or location-specific domain a go, like .travel, .family or .nyc.


In spite of what you might think, there are successful blogs with a .net domain. Who knows? Perhaps yours is the next one to make it big!


On the flip side of things, if the .com version of your domain is available, that doesn't necessarily mean you're good to go.


Keep digging to find out if any .net or .org domains exist that are similar to yours. If you discover that a name has been trademarked, avoid it. You'll save yourself a world of hurt having done your due diligence right from the start.


But in all seriousness, the last obstacle you want disrupting your blogging career is a cease and desist letter from a furious business. Needless to say, the legal warning might put a dampener on your day.


7. Determine the evergreen nature of your new name


As far as the evergreen nature of your blog's new name is concerned, the title must deliver on two fronts – relevance and potential.


First and foremost, the name needs to be relevant not only by today's standards, but by those that will exist in five to 10 years, too.


Newsflash – no matter how much of a Nostradamus you consider yourself, you have absolutely no idea what will be taking place in the world in that amount of time. Sure, you can take a stab at it, but it'll be little more than a mere guess.


Thanks to this harsh reality, it's best if you avoid using any sort of slang, familial position or geographic location as part of your blog's name.


Just as fads come and go, so too does being a “young mother” and the location of your family.


Chronicles of a Young Mother screenshot for choosing the perfect name for your blog


In short, if the longevity of something is completely out of your control, it's best reserved as part of an upcoming blog post, and nothing else.


The second thing here is potential. Does the name of your blog allow for some wiggle room should you decide to alter your focus in the future?


There are benefits of having a name that's 100% specific to your specialty, but don't venture into this kind of branding territory unless you're sure you won't make any changes in a year or two.


Relevance and potential satisfy the demands of both, and blog with peace of mind moving forward.


8. Share your blog's name with others


Your blog's new name might make perfect sense in your head, but that doesn't mean it's destined for jaw-dropping success.


Be real with yourself for a moment – have you ever worn bell-bottom jeans? Shaved your head? Maybe collected Beanie Babies? That's right – you've had bad ideas before, and this could potentially be another one of them.


Launching a blog, brand and image takes considerable time and energy – not to mention a bit of cash. So, before immersing yourself in the blogging world, ask your spouse, best friend or coworker what he or she thinks of when you say (insert potential name of blog).


You'll get an honest response, and while this is certainly a subjective exercise, you're likely to receive some feedback you'd never considered before – both positive and negative.


Whatever your friends and family members say, know that you're the one in charge.


Repeat the new name out loud a couple of times, make the best, most educated decision you can and move forward with faith.


9. Make a decision and get to work


Naming a blog is by far one of the more sexy parts of the blogging lifestyle.


Everything else? It's enjoyable, but it's not nearly as attractive.


No joke – if you thought naming your blog was an arduous process, wait until it comes time to maintain a series of social networks, build an email list, drive traffic and develop your own products to both promote and sell by way of your writing mastery!


Niche Pursuits screenshot for choosing the perfect name for your blog


But wait! Let's not forget the most important aspect of the blogging lifestyle – the continual creation of strong, engaging content!


Parting thoughts


Listen, blogging isn't for everyone, but if it's for you, the challenge of coming up with an exceptional name for your blog is one you'll welcome with open arms.


Besides, if all goes according to plan, the name will be associated with the one your parents gave you for years to come!


The time is now yours to become part of the conversation. In the comments section below, briefly present the steps you took to come up with your blog's name.


Simply put, the more help bloggers can acquire, the better!


Guest Author: Lucas Miller is a Freelance Copywriter and Founder of Echelon Copy. When not writing, tweeting or attempting to play pickup basketball, he's working tirelessly to perfect what he claims is the “World's Greatest Pompadour.” To get more tips on how to start your own six-figure freelance copywriting business, join his free newsletter.


The post 9 Simple Steps for Choosing the Perfect Name for Your Blog appeared first on Jeffbullas's Blog.






from Jeffbullas's Blog http://ift.tt/1XkIS7Z


rgh–

Make Money Online posting articles, videos like this
9 Simple Steps for Choosing the Perfect Name for Your Blog